GHISLAINE MICHAUD	/ ( BILINGUAL)
EMPLOYMENT:
04/01/10-06/11/10     U.S. CENSUS BUREAU 
		            Field Operations Office Clerk
			Telephone Interviews (Translator & Interpreter)
			Prepared & processed materials for field Staff
			Provided clerical and Administrative support to field Staff
			Performed quality control of materials from field.
01/01/01- 07/02/08	JUVENILE COURT/MAXIMUS CHILD SUPPORT 
Case worker-Intake/Establishment Unit-Enforcement Unit
File Petitions (Set Support-Parentage-Contempt-Modifications)
Clerical: Make files, correspondence, Customer service, Appointments, interviews, Agree Orders, etc.
2000	JUVENILE COURT-CHILD SUPPORT DIVISION-HAMILTON 	 COUNTY
	Child processor, interview clients, files petitions to Modify, 
	Set Support, Parentage, DNA, clerical jobs etc.
1998-2000	HARRISON DIRECT INC- CHATTANOOGA
Sell educational material to International clients	
In USA, Puerto Rico and Canada
Handle all customers concerns
Prepare productivity report, etc.
1998    		OLSTEN STAFFING SERVICE, Chattanooga, TN
      McKee Food Corporation/ Environmental Service Dept
      Brach & Brocks CO/Production Floater
1997-1998	SOUTHERN COLLEGE, Collegedale, TN
Campus Kitchen/Food Preparation
1996-1997	TORREON DE PAREDES WINERY, Santiago-CHILE
Bilingual Executive Secretary
Sold Fine wines in Europe and USA
Managed all parts of the export business
Handled all of the General Management /Owner & C.F.Os Administrative duties.
1995	                    	TOURISM TOUREL TRAVEL AGENCY, Santiago-CHILE
Bilingual Executive Secretary
Arranged Tours/group outings
Administrated office.
1998-1990	TELEVISION REPRESENTATION, Santiago - CHILE
Bilingual Executive Secretary/Interpreter/translator
Translated major motion picture into Spanish for all of S.A
Assisted General Manager with all secretarial duties
   
SKILLS: 	            BILINGUAL SPANISH-ENGLISH
	Computer Skills, 
Microsoft Word
Internet Explorer,
 Excel,
 Outlook 
 Scan, Photocopy, Printer, Internet, Clerical
Administrative, Customer Service
TENNESSEE CHILD SUPPORT SYSTEM (TCSES)
DATA ENTRY            6,500  KEY STROKES
EDUCATION:	
1980-1983 		ESUCOMEX INSTITUTE (Commercial Institute) CHILE
EXECUTIVE BILINGUAL SECRETARY
			Ladies High School #.8 CHILE (completed)
			Middle School CHILE (completed)
			Elementary School (CHILE) (completed)
2008-2009	New Horizons Learning Center
COURSE		MEDICAL BILLING & CODING
2009 ICD-9-CM (Basic Knowledge)
CPT 2009 (Basic Knowledge)
Computerized Medical Office Procedures
Exploring Medical Terminology
Step-by-Step- Medical Coding
TN CCR&R	          -Responsive Care giving for  Infants & Toddlers
		          -We have a Problem: Programs, Families and Challenging 
			Behaviors.
		          -Sound, Sounds Everywhere
		          - Who, What, When, Where, & Why of Development Standards.
                                  -  Creating Interest Centers in a Preschool Classroom 		
                                  -  CPR & FIRST AID