Liz Gordon
Elizabeth Gordon
CAREER PROFLE
I am a highly oriented Individual with experience in Child Care not just from work experience but personally as well. My proven strengths include increased productivity through the developmental needs and interest of the Children.
HIGHLIGHTS OF EXPERIENCE
• Investigated and resolved parent complaints and departmental problems.
• Conducted training sessions and coaching with the necessary staff members.
• Motivated, monitored and evaluated children’s productivity.
• Built daily workloads and schedules through effective communication with various staff members.
• Enhanced efficiency by redirecting resources for more effective behaviour.
• Liaised between departments to convey workload movement to meet child service indicators.
• Partnered with other departments and teams to help meet the needs for and interest of the children.
• Counciled employees concerning training options and career development.
Connect/Communication
● Built a loyal parent base through personal attention, quality service and consistant follow through with staff members
● Handled parent or staff complaints with tact and diplomacy.
● Ensured achievement of parent and staff satisfaction through exceptional communications.
Consolidate/organizational
• Maintained, updated and analyzed database on a daily basis.
• Utilized multiple methods and applications to coordinate planning daily themes for children activities
• Monitored children to ensure safety and improve service time through play while learning.
Elizabeth Gordon
EMPLOYMENT HISTORY
THORNCLIFFE DAY CARE
ECA March 2010-June 2010
Daily organization for children activities. Assist in setting up play areas with variety of toys and materials. Making sure children are safe at all times through out the centre.
LE CHATEAU
Stylist Specialist March 2009-December 2009
Toronto, Ontario
Monitored employees and sales. Researching ways to increase customer service by enhancing store sales and ways to build clientelle.
PROTOCOL- DIRECT ENERGY JANUARY 2008 –JANUARY 2009
Hamilton Ontario
Processed customer enquiries and handled customer issues in a large volume call centre. Provinding fast and courteous customer service for installation and repair on appliances.
VOLUNTEER
CHILDREN’S AID SOCIETY 2003
BIG SISTER
HARBOURFRONT CENTRE 1993
MILK INTERNATIONAL CHILDREN’S FESTIVAL
EDUCATION
ECA
Everest College, 2010
Power Point
Access Community Centre, 2006
Technical Writing
York University, 2003
Microsoft Excel 7.0
CDI Corporation, 1998
References available upon request.
CAREER PROFLE
I am a highly oriented Individual with experience in Child Care not just from work experience but personally as well. My proven strengths include increased productivity through the developmental needs and interest of the Children.
HIGHLIGHTS OF EXPERIENCE
• Investigated and resolved parent complaints and departmental problems.
• Conducted training sessions and coaching with the necessary staff members.
• Motivated, monitored and evaluated children’s productivity.
• Built daily workloads and schedules through effective communication with various staff members.
• Enhanced efficiency by redirecting resources for more effective behaviour.
• Liaised between departments to convey workload movement to meet child service indicators.
• Partnered with other departments and teams to help meet the needs for and interest of the children.
• Counciled employees concerning training options and career development.
Connect/Communication
● Built a loyal parent base through personal attention, quality service and consistant follow through with staff members
● Handled parent or staff complaints with tact and diplomacy.
● Ensured achievement of parent and staff satisfaction through exceptional communications.
Consolidate/organizational
• Maintained, updated and analyzed database on a daily basis.
• Utilized multiple methods and applications to coordinate planning daily themes for children activities
• Monitored children to ensure safety and improve service time through play while learning.
Elizabeth Gordon
EMPLOYMENT HISTORY
THORNCLIFFE DAY CARE
ECA March 2010-June 2010
Daily organization for children activities. Assist in setting up play areas with variety of toys and materials. Making sure children are safe at all times through out the centre.
LE CHATEAU
Stylist Specialist March 2009-December 2009
Toronto, Ontario
Monitored employees and sales. Researching ways to increase customer service by enhancing store sales and ways to build clientelle.
PROTOCOL- DIRECT ENERGY JANUARY 2008 –JANUARY 2009
Hamilton Ontario
Processed customer enquiries and handled customer issues in a large volume call centre. Provinding fast and courteous customer service for installation and repair on appliances.
VOLUNTEER
CHILDREN’S AID SOCIETY 2003
BIG SISTER
HARBOURFRONT CENTRE 1993
MILK INTERNATIONAL CHILDREN’S FESTIVAL
EDUCATION
ECA
Everest College, 2010
Power Point
Access Community Centre, 2006
Technical Writing
York University, 2003
Microsoft Excel 7.0
CDI Corporation, 1998
References available upon request.
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