Resume
Helen Eves
ACHIEVEMENTS AND EXPERIENCE
• Nanny to a 6 year old for 2 weeks and then several weeks with a 7 year old before I returned to university.
• Assisted teachers in class in primary schools.
• Supporting a teacher when I was in sixth form with year 7 pupils.
• Participated in a paired reading scheme supporting a pupil with reading difficulties.
EMPLOYMENT HISTORY
Volunteer Counsellor
North East Counselling Services, Gateshead 2013-present
Current Employer: Reay family 2012-2014
Job Title: Nanny
Current Employer: Gateshead Council 2011-2011
Job Title: Support Worker
• Taking care of an autistic young woman once a week involving taking her out to do activities and to encourage her to socialise.
Previous Employer: House of Fraser, Metro Centre 2004-2008
Job Title: ‘Gold’ Level Supervisor
Role/responsibilities:
• Extensive experience across lingerie, childrenswear, womenswear, accessories and menswear.
• Induction of new staff e.g. health and safety, store procedures, etc.
• Voted in as staff representative to communicate information about the company to the staff and convey concerns and views of staff to managers.
• Staff rotas, meetings, loyalty card drives, monthly staff reviews and goal settings, often left to run lingerie/ladieswear department, acting manager of accessories and menswear.
Skills:
Versatility, high level of organisation, excellent planning and administration skills, high degree of responsibility, independent decision making, delegation, people management and training.
Previous Employer: Ann Harvey, Metro Centre 2001-2004
Job Title: Temporary Sales Assistant
Responsibilities:
• Customer service levels were expected to be very high.
• Set up of sale promotions, store stock counts.
Skills:
Conscientious approach, reliability, people skills.
Previous Employer: Sodamtuff (Model Agency), London 2001
Job Title: Office Co-ordinator (10 month Industrial Placement)
Responsibilities:
• Updating model books before sending to clients for castings.
• Correspondence, PR, updating the company database.
• Answering phones and dealing with clients (old and prospective).
• Keeping in contact with the website creator and making him aware of any updates that needed to be made.
Skills:
Building client relationships, professionalism, attention to detail, accurate planning and organisation, adaptability, working independently.
Previous Employer: Ann Harvey, Metro Centre 1999-2001
Job Title: Part Time Sales Assistant
EDUCATION & QUALIFICATIONS
BA in Counselling
New College Durham currently studying
Foundation Degree in Counselling
New College Durham 2013
NCFE Level 3 Award in Counselling Skills and Theory
Lyndhurst Centre (Gateshead Council) 2011
NCFE Level 2 Award in Helping Skills
Lyndhurst Centre (Gateshead Council) 2010
OCN Level 1 Introduction to Counselling
City of Sunderland College 2009
BA (Hons) Fashion Marketing (2:2)
University of Northumbria at Newcastle 1999-2003
A-Levels – Art & Design, English Literature, Economics, Art History, General Studies
Lord Lawson of Beamish School Sixth Form, County Durham 1997-1999
GCSE - Nine subjects at Grade C or above
Lord Lawson of Beamish School, County Durham 1992-1997
ADDITIONAL DETAILS
Make and sell bags and decorations.
Attend yoga classes.
• Nanny to a 6 year old for 2 weeks and then several weeks with a 7 year old before I returned to university.
• Assisted teachers in class in primary schools.
• Supporting a teacher when I was in sixth form with year 7 pupils.
• Participated in a paired reading scheme supporting a pupil with reading difficulties.
EMPLOYMENT HISTORY
Volunteer Counsellor
North East Counselling Services, Gateshead 2013-present
Current Employer: Reay family 2012-2014
Job Title: Nanny
Current Employer: Gateshead Council 2011-2011
Job Title: Support Worker
• Taking care of an autistic young woman once a week involving taking her out to do activities and to encourage her to socialise.
Previous Employer: House of Fraser, Metro Centre 2004-2008
Job Title: ‘Gold’ Level Supervisor
Role/responsibilities:
• Extensive experience across lingerie, childrenswear, womenswear, accessories and menswear.
• Induction of new staff e.g. health and safety, store procedures, etc.
• Voted in as staff representative to communicate information about the company to the staff and convey concerns and views of staff to managers.
• Staff rotas, meetings, loyalty card drives, monthly staff reviews and goal settings, often left to run lingerie/ladieswear department, acting manager of accessories and menswear.
Skills:
Versatility, high level of organisation, excellent planning and administration skills, high degree of responsibility, independent decision making, delegation, people management and training.
Previous Employer: Ann Harvey, Metro Centre 2001-2004
Job Title: Temporary Sales Assistant
Responsibilities:
• Customer service levels were expected to be very high.
• Set up of sale promotions, store stock counts.
Skills:
Conscientious approach, reliability, people skills.
Previous Employer: Sodamtuff (Model Agency), London 2001
Job Title: Office Co-ordinator (10 month Industrial Placement)
Responsibilities:
• Updating model books before sending to clients for castings.
• Correspondence, PR, updating the company database.
• Answering phones and dealing with clients (old and prospective).
• Keeping in contact with the website creator and making him aware of any updates that needed to be made.
Skills:
Building client relationships, professionalism, attention to detail, accurate planning and organisation, adaptability, working independently.
Previous Employer: Ann Harvey, Metro Centre 1999-2001
Job Title: Part Time Sales Assistant
EDUCATION & QUALIFICATIONS
BA in Counselling
New College Durham currently studying
Foundation Degree in Counselling
New College Durham 2013
NCFE Level 3 Award in Counselling Skills and Theory
Lyndhurst Centre (Gateshead Council) 2011
NCFE Level 2 Award in Helping Skills
Lyndhurst Centre (Gateshead Council) 2010
OCN Level 1 Introduction to Counselling
City of Sunderland College 2009
BA (Hons) Fashion Marketing (2:2)
University of Northumbria at Newcastle 1999-2003
A-Levels – Art & Design, English Literature, Economics, Art History, General Studies
Lord Lawson of Beamish School Sixth Form, County Durham 1997-1999
GCSE - Nine subjects at Grade C or above
Lord Lawson of Beamish School, County Durham 1992-1997
ADDITIONAL DETAILS
Make and sell bags and decorations.
Attend yoga classes.